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Team Building: Developing High Performance Teams
Overview: Your success as a manager can often depend on how well your team operates.  How are their problem-solving skills? Are they enthusiastic and motivated to do their best?  Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop is a practical look at current leadership practices that work. 

Learning Objectives: 

  • Recognise the importance of having a performance review process for employees.
  • Understand how to work with employees to set performance standards and goals.
  • Develop skills in observing and giving feedback, listening and asking questions, for improved performance.
  • Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.
  • Make the performance review legally defensible.
Pre-workshop assignment: The Team Player Survey 

Workshop Outline: 

Introductions, learning objectives and agenda
Discussion of pre-assignment
The Team Player Survey

            Validating your style
            Understanding your social and behavioral styles
            Moving out of your comfort zone
            Implications for change 

The obsolescence of hierarchy

            The downsizing of the workforce
            The move to co-operation
            Types of teams 
            Exploring High Performance Teams

Tuckman’s stages of teams

             The Team Performance Model
             Your role as the team leader
             Setting goals

Assignment: Team Project 


Day Two 


From Involvement to Empowerment

            Developing competency
            Building trust and collaboration 

The Freedom for Creative Thinking

            Barriers to creative thinking
            Lateral thinking vs. vertical thinking
            Left brain/right brain
            The Six thinking hats
Team Problem-Solving

            The pursuit of improvement
            No lone rangers
            Types of problems
            Problem-solving tools           

Decision-Making Climate

            Developing an open atmosphere
            Using leadership skills to reach consensus
            The gradients of agreement 

Facilitation Skills

            Encouraging divergent thinking
            Gathering points of view
            Facilitating convergent thinking 


Day Three                                         


Managing Team Conflict

            Open communication
            Sharing information
            Methods for dealing with conflict
            The six steps to conflict resolution 

The Manager’s Role in Managing Change

            Helping the team move through the stages of change 

Assessing Team Projects 

Presentations: The Coaching Model 


Personal action plans and Evaluations