have had some awkward moments where you aren’t sure which
fork to use or which side plate is yours, or if you’ve ever
had to make small talk with some VIP and been lost for
words, you know just how agonising such moments can be.
However, what can be even more damaging to your career are
those things you aren’t aware of, the social gaffes you
aren’t even aware of making.
world, business demands more than keeping your nose to the
grindstone and your ear to the ground. You need business
savvy and the ability to establish yourself in a credible
manner. A faux pas at the wrong time can damage your career.
If you are newly appointed to a management position, or if
you interact with people you don’t know on a regular basis,
this workshop can help you succeed. If you want to enhance
and polish your business image, or if you just want to avoid
feeling uncomfortable in the corporate world, this workshop
will allow you to take a quantum leap forward in skill,
sophistication, and confidence.
Introduction and Course Overview
Your Business Etiquette (Pre-Assignment)
Business Card Etiquette
Skill of Making Small Talk
That Great First Impression
and Telephone Etiquette
Good Company's Business Etiquette Quiz